MusicReach Terms of Service
Last updated: May 2026
MusicReach is powered and operated by Dynamoi LLC for account, payment, and campaign services.
Acceptance of Terms
By creating an account, signing in, starting checkout, purchasing managed advertising, submitting campaign information, or otherwise using the MusicReach portal, you agree to these Terms of Service and the MusicReach Privacy Policy.
YouTube API Services. MusicReach uses YouTube API Services in features that connect YouTube channels, display YouTube content or channel information, validate YouTube videos or playlists, and show YouTube Analytics data. By using the MusicReach portal, including features that use YouTube API Services, you agree to be bound by the YouTube Terms of Service at https://www.youtube.com/t/terms.
If you use the portal on behalf of an artist, label, company, or other organization, you represent that you have authority to bind that organization to these Terms.
Who Operates MusicReach
MusicReach is a partner-branded marketing portal. The portal is powered and operated by Dynamoi LLC for v1.
Unless a separate signed agreement says otherwise, Dynamoi LLC is the contracting party, platform operator, campaign operator, payment recipient, merchant of record, and support-system provider for paid managed advertising purchased through the MusicReach portal.
MusicReach may receive referral attribution, reporting, or partner compensation when users sign up, subscribe, or purchase through the MusicReach portal.
Description of Services
The MusicReach portal provides access to music marketing workflows, managed advertising checkout, campaign setup, campaign operations, campaign reporting, support, and related tools for artists, labels, and music teams.
Paid services are managed advertising services. Dynamoi may create, manage, optimize, pause, resume, or modify campaigns on supported advertising platforms as part of the services you purchase or enable.
MusicReach v1 is not a music distribution storefront, publishing administration service, royalty collection service, legal-rights administration service, or guarantee of placement on any platform.
Accounts and Campaign Authority
You agree to provide accurate information, keep your login credentials secure, and accept responsibility for activity under your account.
You represent that you have the rights, permissions, and authority needed to submit, connect, advertise, or promote any artist, release, track, channel, page, artwork, creative, metadata, destination URL, or related content you provide.
You authorize Dynamoi LLC, through the MusicReach portal, to use submitted information and connected platform data as needed to set up, operate, optimize, measure, report on, and support managed advertising campaigns.
Payments, Subscriptions, and Billing
Payments are processed by Stripe. Unless a separate signed agreement says otherwise, Dynamoi LLC is the merchant of record for purchases through the MusicReach portal.
Your Stripe Checkout page, receipt, invoice, customer portal, bank statement, or card statement may show DYNAMOI or Dynamoi LLC.
Paid managed advertising may include subscriptions, campaign budgets, campaign credits, automatic campaign-credit top-ups through a saved payment method, usage-based charges, one-time charges, taxes, payment-processing costs, dispute costs, or other charges shown at checkout or in the applicable billing flow. Campaign credits from top-ups are added only after payment succeeds.
If you believe a charge is unauthorized or incorrect, contact support promptly so we can review it before a bank dispute or chargeback is filed. Filing a chargeback does not cancel your subscription, stop campaign obligations, or waive amounts already committed, delivered, submitted, or consumed.
We may use account, checkout, receipt, campaign, usage, support, IP, device, provider, refund, and communications records to investigate billing questions, fraud warnings, refund requests, disputes, and chargebacks, and may submit those records to Stripe, card networks, banks, service providers, or legal advisors when appropriate.
Campaign Credits, Budgets, and Delivery
Campaign credits, budgets, subscription benefits, and campaign delivery rules are shown in the applicable checkout, billing, or campaign flow. Campaign credits are promotional or service-specific balances that may expire, may be limited to eligible campaigns, and may not be redeemable for cash unless required by law.
The service is managed advertising: Dynamoi operates campaigns and reports campaign performance through supported platform data and internal reporting systems.
Refunds, Cancellations, and Payment Failures
Unless a checkout flow, written agreement, or applicable law says otherwise, paid subscriptions and committed campaign services are not refundable once charged, committed, delivered, submitted, or consumed.
You may cancel eligible subscriptions through the billing flow where available. Cancellation stops future renewals but does not automatically refund prior charges or charges for services already committed, delivered, submitted, or consumed.
Refunds, account credits, goodwill credits, or campaign credits are discretionary unless required by law or expressly promised in the applicable checkout flow or written agreement. A campaign not meeting hoped-for performance outcomes is not, by itself, a basis for a refund.
User Content and Third-Party Services
You retain ownership of your content. You grant Dynamoi LLC, the portal brand, and their service providers a non-exclusive, worldwide, royalty-free license to host, process, reproduce, display, adapt, route, analyze, submit, and otherwise use your submitted or connected content as needed to provide, support, secure, measure, and improve the portal and managed advertising services.
The portal and managed advertising services may depend on third-party services such as Stripe, Supabase, Vercel, PostHog, Resend, Google, YouTube, Meta, Spotify, Apple, TikTok, and other advertising, analytics, infrastructure, support, or music-platform providers.
Acceptable Use
You may not use the portal or managed advertising services for fraudulent, misleading, infringing, harmful, abusive, or illegal activity.
You may not impersonate artists, labels, rights holders, platforms, or other people; submit content you do not have authority to promote; manipulate streams, saves, follows, views, clicks, rankings, royalties, reports, or platform metrics; evade ad-network or streaming-platform rules; distribute malware or phishing links; harass others; violate intellectual-property rights; or interfere with service security or integrity.
Availability, Reporting, and Results
Campaign metrics, attribution, pacing, delivery, clicks, views, saves, follows, conversions, spend, and reporting may be delayed, estimated, filtered, incomplete, or affected by third-party systems, privacy controls, bots, outages, API limits, ad review, attribution windows, and data-processing errors.
We do not guarantee any listener, stream, save, follow, view, click, revenue, royalty, playlist, chart, ranking, algorithmic, or business outcome.
Disclaimers, Liability, Governing Law, and Contact
THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
To the fullest extent permitted by law, total liability for all claims is limited to the greater of $100 or the amount you paid through the portal for the service giving rise to the claim during the 12 months before the claim.
These Terms are governed by the laws of the State of South Dakota, without regard to conflict-of-laws rules. Any dispute will be brought in state or federal courts located in South Dakota, unless a separate signed agreement states otherwise.
English is the controlling language for these legal terms and distribution agreement records unless a later written agreement expressly says otherwise.
For account, billing, support, privacy, or legal questions, email support@hi.musicreach.co. Portal operator for v1: Dynamoi LLC. 3916 N Potsdam Ave #845, Sioux Falls, SD 57104.